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FBA LEADERSHIP SUMMIT SUCCESS

FBA LEADERSHIP SUMMIT SUCCESS

Published: Wednesday, April 17, 2019

FSPA was even more involved in the Future Builders of America Leadership Summit than last year.  More involvement in the actual event and more donations!  Local Chapters got involved and donated money for scholarships for kids to attend the event.

THE NEW NORMAL…AN UPDATE

THE NEW NORMAL…AN UPDATE

Published: Thursday, April 4, 2019

Almost three years ago I wrote about “The New Normal” for commercial pool professionals – the pressure of too much business, too few employees, and customers who expect too much, too quickly and for too little compensation.

What’s happened since then? Certainly all three of these conditions still exist today, but now we’re contending with even more challenges as we enter the busy summer season. Consider these issues:



 

THE FUTURE IS BRIGHTER THAN EVER

Published: Tuesday, March 19, 2019

As we continue to see growth in the number of people moving to Florida and the number of new pools being built each year, plus an already large number of existing pools, the need for pool service is in demand even more each year.

LEGISLATIVE UPDATE 3.18.19

Published: Monday, March 18, 2019

Events and Meetings:

2019 Legislative Days
FSPA’s 2019 Legislative Days will be taking place at the State Capitol this week from March 20 to March 21. FSPA members from around the state will be engaging with legislators and state agency officials about our legislative and regulatory priorities this year. We are looking forward to a successful two days, stay tuned for updates!
SERVICE THE RELATIONSHIP MORE THAN THE POOL

SERVICE THE RELATIONSHIP MORE THAN THE POOL

Published: Wednesday, February 27, 2019

The service side of our industry is all about repeat, ongoing business. Once a pool gets dialed in, repeat service is less about the actual pool and more about the relationship with the pool owner. In Florida, we only have a few months of face time to establish trust in-person as many of our clients are gone most of the year. This doesn’t mean that a relationship can’t be formed. Assuming a service tech understands the fundamentals of chemistry and equipment, their primary focus should be establishing a bond with the client.
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